Skydive Midwest

Frequently Asked Questions

We want to answer ALL of your burning questions about skydiving! If for some reason you don’t see your question answered here, you can always call and speak with our knowledgeable staff members.
262-886-3480 or email Info@skydivemidwest.com

 

 

 

 

WHAT ARE THE DAYS/HOURS OF OPERATION?

We are open for jumping 7 days a week from April to early November.

Office Hours                                     Appointment Times

9am-5pm                                           8am-3pm Saturday/Sunday

7days/week                                      1pm-4pm Monday-Friday

How do I make an appointment?

You can **Click Here** to make a reservation online. Or you can call our office to make a reservation. A $50 deposit per person in your group is required to hold your place in a training class (held rain or shine). The deposit is non-refundable but will be applied to the cost of your jump when you check in.

Is skydiving safe?

Skydiving is an inherently dangerous activity due to the nature of the sport. You are exiting an aircraft 14,500 feet above the earth and plummeting towards the earth at speeds up to 120mph. Skydiving is an extreme sport by definition. That being said, we do absolutely everything possible to minimize risks. From following all FAA and USPA guidelines to properly training our staff members to the meticulous maintenance of our aircraft and equipment. We are very confident in our staff, aircraft and equipment and have an impeccable safety record.

Are there any restrictions?

You must be 18 or older (with valid ID) and weigh less than 250lbs. There is no maximum age for skydiving. Skydiving under the influence of drugs or alcohol is not permitted. Safety restrictions include certain weather conditions: extremely high winds, low cloud layers, or extremely low temperatures. Medical restrictions should be determined by your physician.

I have medical concerns, is it ok for me to skydive?

The only person who can answer this question for you is a medical professional. Health-related issues we recommend discussing with your doctor include but are not limited to: cardiac or pulmonary conditions, high/low blood pressure, fainting spells, convulsions, epilepsy, narcolepsy, ear infections, hearing loss, inner ear or sinus problems, nervous or mental disorders, diabetes, back injuries, kidney disease or related disorders, orthopedic problems, alcohol or drug addiction/dependency, artificial limbs, recent surgical problems, contagious diseases, subluxation or join dislocation, pregnancy or any other mental/physical condition. Skydiving with a sinus infection is not recommended. Any medical disclosures listed on your waiver will require a doctor’s permission to skydive.

 What are the risks involved in skydiving?

Tandem skydiving is an extremely regulated activity. As such, the risks involved with tandem skydiving are as minimal as they can possibly be in such an extreme activity. Most skydiving incidents occur with experienced skydivers who push the limits of the sport or allow themselves to become complacent in it. Tandem instructors are allowed no such freedoms to push limits or become complacent. Still, on occasion a tandem incident can occur. The most common injury to a tandem student is a sprained or broken ankle- typically as a result of not following instructions for proper landing procedures.

What does skydiving feel like? Is it like a roller coaster?

Skydiving is an experience unlike any other- including a roller coaster ride. There is no comparison between the two. The “stomach-drop” sensation that comes with roller coasters does not occur. Our aircraft are already traveling at a high velocity when you exit so there is no acceleration. You are gradually shifting from forward velocity to vertical velocity. This gradual change eliminates the stomach-drop sensation.

What should I wear?

Dress comfortably and weather-appropriate. Keep in mind the temperature drops as your altitude increases (generally speaking) so it’s a good idea to dress a little warmer than you may think is necessary on the ground. We recommend removing all jewelry. We recommend braiding long hair. If you are purchasing video or photos we suggest you consider wardrobe malfunctions associated with low cut tops or shorts. Shorts may also be uncomfortable during seated landings. We have jumpsuits available for you to use if you need an extra layer or wish to protect your clothing from a seated-landing and possible grass stains.

What if I wear contacts or glasses?

You will be provided with goggles which should protect you from losing your contacts. We have ‘over-the-glasses’ goggles available which should fit over most prescription glasses.

What time should I arrive?

You can arrive at your appointment time! You should receive a confirmation email when you make a reservation that contains our E-Waiver. By filling this out online before you come you eliminate the need to arrive early to your appointment.

Can I get my experience filmed/photographed?

Of course! You can make this decision while checking in on the day of your appointment or purchase a video option in advance over the phone or online. **Click here to purchase a video/picture package** Our professional aerial photographers will accompany you every step of the way. They will document your skydive as well as ground footage before and after your jump. Once you have landed, your video will be edited on the spot. Upload photos instantly to Facebook, and put your video on Youtube as soon as you get home! **Click here to see all video/picture options.**

CAN I BRING OR WEAR A CAMERA OR GOPRO?

Unfortunately, no. We abide by all USPA guidelines regarding safety. The USPA requires a jumper to have a license and 200 jumps prior to wearing a camera in freefall. However, we have many professional video/picture options available for purchase. **Click here for more information on video/picture packages**

 Can my friend and I share a videographer?

One video per person. When you jump out of the airplane, you will be thousands of feet away from your friends for safety reasons. One photographer can’t be in two places at once!

Can I get just one picture?

Many customers ask for “just one picture” like you would get on a roller coaster. However, we have no floating cameras in the sky to get you this shot! To get these special moments captured forever, a videographer must jump with you and/or your instructor must wear a HandCam.

Do I have to do a tandem or can I go solo?

You do NOT have to do a tandem jump before doing a solo. However, we generally recommend starting with a tandem. For more information on our solo/licensing program  and FAQs on jumping solo **Click Here**

Can I get a video or pictures of my AFF/Solo Skydive?

Yes you can! The main priority will always be for you to have a safe and productive program jump. For that reason, the videographer will stay at a vantage point that allows them to capture your jump without being a distraction to you until you have completed the tasks associated with that level. **Click here to purchase AFF/ATP Video & Pictures**

I booked a group, will we all be on the same airplane?

We will do our absolute best to ensure you jump with as many members of your group as possible. We are sometimes limited by certain factors such as number of instructors available, number of videographers, weights of students and instructors, size of aircraft we are operating on the day of your visit, etc. However, if we need to split your group we will try to make sure you get to jump with at least one other member of your group. Booking a large group may also result in a slightly longer wait time as we will be trying to keep your group together.

Is there a Groupon?

We do run a Groupon from time to time. However, Groupon certificates often have more booking restrictions and expiration dates. Purchasing directly through us can often be a better deal.

I have a 3rd party voucher, How do i book?

Groupon, Living Social, RushCube, gift certificate or raincheck. How do I make a reservation? All 3rd party vouchers, gift certificates and raincheck reservations must be made over the phone. You can reach our office from 9am-5pm, 7 days a week at 262-886-3480. Please have the following information ready:

Groupons: 8 digit barcode number.

Gift Certificates: code located on bottom right corner

Rainchecks: First and last name of each customer using a raincheck.

What should I eat?

Skydiving on an empty stomach is not a good idea. Eat a normal meal. Consider the fact that you may be at the drop zone for many hours in the event of weather delays and pack a snack. After checking in at our facility, you will be required to stay within hearing distance of the loudspeakers to listen for your group to be called. Keep this in mind in regards to food. To keep things moving smoothly at Skydive Midwest, you will not be able to leave to get food after checking in.

What should I bring?

Valid ID, a form of payment (cc payments incur a 3% fee), comfortable clothes and sneakers, a snack, any coupons, 3rd party vouchers, gift certificates or rainchecks. Rainchecks absolutely must be physically presented as they are fully transferable.

How long should I expect to be at Skydive Midwest?

Wait times can be effected by a number of factors- how many bookings for the day, how many instructors are available, how many customer purchase video, customers checking in on-time for their appointments and weather can all have an impact on wait times. We do our best to keep wait times as low as possible. Weather is the biggest factor effecting wait times. For this reason, we ask that you be plan to make a day of it!

Weather aside, wait times are generally pretty reasonable. However, weekends are our busiest days of the week. If you’re looking to spend the shortest amount of time here, book on a weekday. **Click here for a discount on weekday tandems** We frequently have over 200 customers booked on weekends. For this reason, weekend wait times are always longest.

Large groups should also plan on longer wait times. We will be trying our best to keep your group together which can sometimes take a little longer. If you don’t mind splitting your group up to make the process faster, please let us know at check-in.

Aside from booking on a weekday, another way to shorten your wait time is to book the earliest available appointment. The first appointments of the day move the fastest. Also, if there is bad weather, once a weather delay ends, the queue begins with the first check-ins jumping first.

Average wait times on weekends- 1-6+ hours or more depending on weather.

Average wait times on weekdays- 1-3+ hours or more depending on weather.

Can I bring my children or pets?

If you have small children please keep in mind that you will be outside in the elements for several hours or a full day. Long, hot days can be difficult for children. If you do bring your children please make sure they are supervised and within the observation area at all times. The airport is a dangerous place and small children can easily slip under or over our fenced in areas into dangerous territory. Please leave your pets at home. Animals are not allowed in the building. 

What if there is bad weather?

Skydivers are at the mercy of the weather. Inclement weather can impair skydiving for an hour, several hours, or sometimes even the entire day. Strong, gusty winds can be a factor as well as cloud coverage, rain or extreme temperatures (below 30 F).  We will always put safety first.

Weather forecasts are only forecasts, so we don’t recommend cancelling your appointment because of a forecast. Our instructors will still plan to be at the dropzone ready to teach your training class and jump as soon as the weather (hopefully) clears. If you choose to cancel because of a forecast, you must do so 48 hours in advance or you will forfeit your $50 deposit.

Tandem training classes will still be held at their scheduled times, and you are required to attend if you have an appointment. After your class, it is up to your group as to how long you would like to wait for the weather to clear. We will wait with you until 1 hour prior to sunset at which point we must issue you a rain check. We want to skydive as much (sometimes even more) than you do!

A rain check voucher can be taken at any time. If you purchased your ticket directly through our company, rain checks never expire. If you have purchased a coupon voucher through a third party, it will still expire at the original date of expiration for the coupon. Rain checks are non-refundable, however they are fully transferable and easy to use.

Skydive Midwest does not offer refunds for purchases made in regards to weather or other unforseen circumstances. All purchased skydive and video packages will be issued on rainchecks. No call, no show appointments are subject to forfeiture of $50.00 deposits and coupon vouchers.

What can I do while I wait?

Spending the day at the dropzone can be a lot of fun! We have an 80ft observation deck for watching the skydivers land. We also have picnic tables and a community grill (charcoal & utensils not included). There is a sand volleyball court and bags for your enjoyment. We also recommend bringing lawn chairs, a picnic basket, blanket, books, magazines, playing cards, footballs, soccer balls or other sports entertainment equipment or games. Check out all our facility features **HERE**

What is the rescheduling policy?

You must reschedule 48 hours in advance. If you fail to provide proper notice you will forfeit your $50 deposit or be charged a $50 rescheduling fee if you did not make a deposit.

How long is the skydive?

The airplane ride is between 10-20 minutes- depending on the aircraft. Freefall is typically 50-60 seconds. The parachute ride is 3-6 minutes. So, the whole experience is 15-30 minutes.

What if I’m afraid of heights?

Ironically, many skydivers claim to be afraid of heights but say they don’t feel affected by skydiving. Most agree that the distance they are above the ground at the start of the jump is so high that it doesn’t feel relative or at all similar to standing atop a shaky ladder 10 feet above the ground.

 What if I have more questions?

Just call, facebook or email us!

262-886-3480

https://www.facebook.com/skydivemidwest/